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How can insurers reduce drop-offs during agent-led and digital onboarding journeys?
Drop-offs often happen due to broken KYC flows. HyperVerge enables multi-channel onboarding with fallback automation, real-time nudges, multilingual support, and smart document capture to drive higher conversions.
What are the 80-20s to get right when implementing a KYC process/ solution?
- Try to use a workflow orchestrator instead of building everything yourself
- Use passive liveness as a best practice. It has a high conversion rate, requires very little instructions and works well on all devices and bandwidth conditions
