The need for robust, intelligent ID verification is more urgent than ever. Globally, 850 million people still lack a formal ID, and over 10% of the world’s population remains invisible to modern digital systems. Even in India, a global leader in ID infrastructure with Aadhaar, a 2019 Dalberg survey revealed that a notable minority still don’t have access to it. For businesses, this means grappling with evolving verification challenges in an increasingly digital-first, AI-powered world.

If you’re a business using or evaluating Newgen Software for digital transformation, you’re likely familiar with its strengths and its limitations. As digital identity, AI, and automation take centre stage, many enterprises are rethinking their tech stack to find faster, leaner, and more flexible solutions. Whether it’s for onboarding, verification, or end-to-end customer journeys, the right platform can make all the difference.

That’s why companies are exploring Newgensoft alternatives like HyperVerge One, a low-code, AI-first platform designed to streamline digital transformation and solve modern onboarding and verification challenges. In this blog, we’ll explore how different platforms compare to Newgensoft and which platform could be the right fit for your business in 2025.

Why Consider Alternatives to Newgensoft?

Newgen Software is a powerful digital transformation platform. It offers process automation, content services, and customer engagement solutions. Yet, it might not be the right identity verification solution for your business. 

Many Indian organisations are on the hunt for alternatives that provide better user experience, faster API integrations, and lower total cost of ownership (TCO), especially when scaling across diverse user bases with fluctuating bandwidth, language, and documentation standards. 

Companies often explore alternatives that better align with their specific needs. 

Here’s why:

1. Customisation & flexibility

Newgen’s low-code platform is great for building applications quickly. But for some use cases, the customisation options don’t go deep enough, especially when they need something tailored for complex, industry-specific workflows. If your business demands more control over how things look and work behind the curtains, you might benefit from a more flexible low-code or hybrid-code platform that lets you fine-tune every detail.

2. Scalability & performance

As businesses grow, the ability of their software platforms to scale seamlessly becomes critical. Some users have reported challenges with Newgen Software Technologies’ performance under high transaction volumes or concurrent user loads. Companies expecting rapid growth or handling large-scale operations may consider platforms known for their robust scalability and consistent performance under pressure.

3. Integration capabilities

Most modern businesses depend on a mix of software—CRMs, ERPs, payment systems, and KYC tools. Newgen Software does offer integrations, but depending on your tech stack, you might find the setup process a bit limited. Other platforms might offer more ready-made connectors or APIs that make integrating with your existing systems much smoother.

4. Pricing & ROI

Newgen Software Technologies is positioned more for large enterprises, with reports indicating a 371% return on investment over three years. While many clients see good returns in the long run, the initial costs for licencing and setup can be steep, especially for startups or mid-size companies. If you’re looking for a more affordable solution that still delivers strong performance and features, there are platforms with modular pricing and lower upfront investment.

5. AI & automation features

Newgen Software does offer automation tools and AI features. Still, if you’re looking for more advanced capabilities like intelligent document processing, predictive analytics, or smarter decision-making, newer platforms are leading the way. These tools often have more flexible automation options and better support for machine learning, making them ideal for businesses that want to stay ahead of the curve.

By evaluating these factors and identity verification challenges, businesses can find a solution that aligns perfectly with their goals. Choosing the right platform isn’t just about ticking boxes—it’s about setting your business up for long-term success.

How We Evaluated the Top Newgensoft Competitors

Choosing the right identity verification and automation platform requires a data-driven approach. To identify the best alternatives to Newgensoft, we relied on trusted sources like Gartner, G2, Capterra, and Reddit for real user insights and industry validation. We focused on the top competitors highlighted in leading industry reports and tech reviews.

Our evaluation considered core factors like features, user experience, pricing models, and overall marketplace adoption. The goal was to find platforms that not only match but also exceed Newgen Software Technologies in flexibility, performance, and value.

Overview of the Top 10 Newgensoft Alternatives

Using the evaluation criteria above, we’ve shortlisted the top 10 Newgensoft alternatives that will stand out in 2025. Let’s examine what makes each solution unique.

Top alternatives	Free trial availability	Standout features
	Yes	Deepfake detection & biometric verification
	Yes	AI-driven KYC verification and advanced customer tracing
	No	Jumio’s eKYC user experience is automated and easy, and takes less than a minute to complete
	Yes	DigiKYC with document management and digital signatures
		Watchlist screening & global identity platform
	Yes	GSTIN & UPI ID verification
	No	Facial recognition with 99.98% accuracy under a second
	No	Account protection guarantee, chargeback protection
	Yes	24/7 human supervision within 3 minutes/AI-enhanced verification with expert human review/Sanctions monitoring & fraud scoring
	Yes	Real-time data verification, extensive document support

A Detailed List of the 10 Best Newgensoft Alternatives

We’ve broken down what sets each alternative apart, looking beyond basic features to assess real-world capabilities and how well they align with evolving business needs in 2025.

HyperVerge One

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HyperVerge One is an advanced AI-powered identity verification platform designed to streamline customer onboarding, All while ensuring top-tier security compliance. The platform boasts a 98% completion rate, a 99% auto-approval rate, and a 50% reduction in user drop-offs. 

This makes it one of the most efficient and seamless solutions for simplified KYC guidelines, AML compliance, and fraud prevention. With over 750 million IDs verified, HyperVerge One has established itself as a leader in automated ID verification.

Key features

HyperVerge One offers a comprehensive suite of features designed to optimise the onboarding process. This platform also excels in preventing fraudulent activities.

• Lightning-fast identity verification: AI-driven technology completes verification in just 3 seconds, ensuring a smooth onboarding experience.
• Advanced fraud detection: The platform uses various tools to prevent identity theft. It utilises face de-duplication, deepfake detection, AI-based forgery checks, and liveness detection.
• Seamless document verification: HyperVerge taps into centralised government databases, ensuring fast and reliable document authentication.
• Biometric authentication: Industry-leading single-image liveness detection and facial recognition technology provide robust security and accuracy.
• Comprehensive compliance screening: The platform screens individuals against global and local databases, watchlists, PEP lists, and adverse media, ensuring strict regulatory compliance.
• End-to-end automation: Businesses can automate the entire customer journey, from KYC and risk analysis to fraud detection, to significantly reduce manual interventions.
• Customizable and scalable: With its no-code workflow builder and seamless API integrations, HyperVerge One adapts to the unique needs of businesses across industries.

Pricing

HyperVerge One offers flexible pricing plans tailored to businesses of all sizes:

• Start Plan (for startups): A free trial within a sandbox environment for one month. This allows businesses to integrate and test verifications in under four hours.
• Grow Plan (for mid-sized companies): Includes all Start Plan features plus full identity verification suite, AML compliance checks, and custom workflow automation.
• Enterprise Plan (for large organisations): Custom pricing with dedicated support, enhanced fraud detection, and collaborative innovation solutions tailored for enterprise needs.

What do the users say?

Perfios Karza

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Perfios Karza is a KYC and risk assessment platform that automates customer onboarding, compliance, and fraud detection processes. Initially developed as Karza Technologies, the platform was acquired by Perfios in 2022. Hence, expanding its identity verification, financial analysis, and due diligence offerings. It provides solutions for banks, fintech companies, and insurance firms. It benefits any corporate entity looking to streamline KYC and risk assessment.

Key features

• OKYC (Offline KYC Verification): Enables real-time identity verification without requiring an internet connection.
• AI-powered video KYC: Digital customer verification through an AI-driven video KYC platform.
• Litigation BI: Automates litigation report generation by analysing court records and legal data.
• KWatch (Risk & fraud monitoring): Provides early risk warnings using fraud analytics and financial activity monitoring.
• Real-time queue monitoring & call allocation: Features live queue tracking, dynamic call distribution, and multilingual support (11 regional languages).
• Compliance & due diligence: Supports regulatory requirements, including KYC and AML compliance.

Pricing

Perfios Karza’s pricing details have not been disclosed to the public. 

What do the users say?

Jumio

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Jumio is an automated identity verification and risk assessment platform designed to help businesses verify customer identities, detect fraud, and ensure regulatory compliance. It leverages biometrics, AI, and device intelligence to verify users at onboarding and throughout their lifecycle. 

Jumio serves banks, fintech firms, gaming platforms, and enterprises that need KYC (Know Your Customer), AML (Anti-Money Laundering) screening, and fraud prevention solutions.

Key features

• Risk signals: Evaluates risk based on device reputation, email, phone number, and other digital footprints to flag potential fraudsters.
• AML screening: Screens customers against watchlists, sanctions, adverse media, and Politically Exposed Persons (PEPs) lists.
• Cross-platform integration: Supports web, iOS, and Android applications through APIs and SDKs for seamless verification.
• Global coverage: Recognises multiple languages and ID types from different countries.
• Secure data storage: Uses AES 256-bit encryption to protect sensitive identity data

Pricing

Jumio does not publicly disclose pricing details.

What do the users say?

Digio

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Digio is an end-to-end digital onboarding and identity verification platform. It helps businesses streamline KYC, document management, digital signatures, and payment processing. It is widely used in banking, fintech, insurance, and real estate. 

It excels in handling secure e-signatures, recurring payments, and Aadhaar-based authentication. Digio’s no-code DigiStudio feature allows businesses to design custom workflows using a drag-and-drop interface, making integration seamless.

Key features

• DigiKYC: Provides ID verification via OCR analysis, selfie authentication, video KYC, and Aadhaar-based verification through DigiLocker.
• DigiSign: Enables legal document signing using Aadhaar-based eSign, USB digital certificates, and electronic IDV methods like electronic stamping.
• DigiDocs: Automates document management, including template creation, version control, and e-stamping for compliance.
• DigiCollect: Supports recurring payment automation through e-NACH, UPI, and debit mandates to track transactions efficiently.
• Regulatory compliance: Adheres to SEBI, RBI, and IRDAI guidelines for seamless onboarding and transaction security.
• 360° onboarding visibility: Provides real-time tracking of KYC verification, document signing, and payments.

Pricing

Digio offers custom pricing based on the business’s size and industry. Pricing details are not publicly available.

What do the users say?

 Trulioo

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Trulioo is a global identity verification platform that enables businesses to verify customer identities and follow regulatory requirements. The platform supports real-time identity proofing across multiple countries. 

This allows organisations to customise onboarding workflows, screen watchlists, and match identities to global data sources. Trulioo’s drag-and-drop workflow builder simplifies regulatory compliance for businesses in banking, fintech, and e-commerce industries.

Key features

• Global identity platform: Allows businesses to create custom workflows for identity verification. It lets companies deploy them with minimal coding.
• Onboarding verification: Matches personally identifiable information (PII) with global and local data sources for secure identity verification.
• Watchlist screening: Scans customers and businesses against 6,000+ global watchlists to enhance AML compliance.
• Flexible API integration: Offers seamless integration with various platforms, enabling businesses to tailor their verification processes.

Pricing

Trulioo offers custom pricing based on business needs and regulatory requirements. Pricing details are not publicly disclosed.

What do the users say?

Cashfree

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Cashfree Payments is a leading payment gateway and payout solution provider. It enables businesses to collect payments, send payouts, and verify identities seamlessly. 

The platform supports a wide range of payment methods, international transactions, and risk management tools. Thus making it ideal for e-commerce, fintech, and enterprises looking for secure and efficient payment solutions.

Key features

• Comprehensive payment gateway: Accept payments via UPI, cards, net banking, BNPL, wallets, EMI, COD, and more.
• Instant payouts: Send money 24×7 to bank accounts, UPI, cards, or wallets with RiskShield security.
• International payments: Collect payments in 100+ currencies and make global payouts effortlessly.
• Identity & risk management: Secure businesses with Aadhaar, bank account, GST, and passport verification.
• Smart checkout & RTO reduction: optimise conversion with intelligent checkout, cart recovery, and COD risk mitigation tools.
• Easy integration: Supports Shopify, WooCommerce, Zoho, and WordPress and offers API and SDK integration.
• Comprehensive API range: Access various APIs for identity, address, and age verification.
• Penny drop verification: Eliminate the need for manual verification by authenticating bank account details instantly.

Pricing

Cashfree Payments claims to offer one of the lowest payment gateway charges in India. Charges start at just 1.95%.

What do the users say?

Jukshio

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Jukshio is an AI-driven identity verification and fraud detection platform, offering advanced face recognition, liveness detection, and compliance solutions. With real-time analytics and customizable workflows, Jukshio helps businesses enhance security. The platform mitigates fraud risks and streamlines KYC processes efficiently.

Key features

• Facial recognition & liveness detection: The KYC++ platform ensures highly secure identity verification by detecting spoofing attempts and fraudulent activities.
• Real-time analytics dashboard: Businesses can track fraud metrics, KYC processes, and identity verification statuses with real-time insights.
• Customizable workflows: Companies can tailor verification workflows to meet specific compliance and operational requirements.
• Scalability and speed: Jukshio has verified 650 million identities, detected 3 million fraud attempts, and facilitated KYC for 52% of eligible Indians, all with processing speeds under 1,000 milliseconds.
• Multi-language support: The platform supports 150+ languages. This makes it ideal for businesses operating across diverse demographics.

Pricing

Jukshio does not publicly disclose its pricing. Businesses can contact the company for customised pricing based on their needs.

Bureau ID

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Bureau is a fraud prevention and identity verification platform. It enhances onboarding security, prevents chargeback fraud, and ensures seamless user authentication. Using phone numbers as a key identifier, Bureau aggregates customer data, monitors accounts, and alerts businesses to suspicious activities. It helps companies make informed, risk-free decisions.

Key features

• Money mule score: Detects and mitigates fraudulent transactions linked to high-risk identities.
• Device intelligence & behavioural biometrics: Monitors device behaviour to identify fraudulent activities in real time.
• Alternative data platform: Leverages extensive customer databases to cross-verify identities and uncover hidden risks.
• Frictionless login: Offers a one-tap login experience (no OTPs, passwords, or magic links required).
• Tokenized intelligence: Profiles millions of risk identities linked to phone numbers, ensuring robust fraud detection.
• Protection guarantee: Ensures recovery from fraudulent chargebacks, giving businesses greater control over transaction approvals.

Pricing

Bureau does not disclose pricing publicly. Interested businesses can fill out a form on the website to receive a customised quote based on their requirements.

Idenfy

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iDenfy is an all-in-one identity verification platform. It combines biometric authentication, business verification, fraud prevention, and regulatory compliance. By leveraging AI-powered facial recognition and 3D liveness detection, iDenfy ensures secure, efficient, and accurate identity verification while optimizing user onboarding.

Key features

• Biometric recognition: Uses AI-powered facial recognition and 3D liveness detection to verify identities and prevent fraud.
• AML screening & monitoring: Conducts real-time checks against politically exposed persons (PEPs) and global sanctions lists.
• Fraud prevention & risk assessment: Identifies high-risk individuals and detects fraudulent activities before they occur.
• Customizable verification flow: Allows businesses to integrate extra verification steps like utility bill and bank statement checks.
• Multi-platform integration: Supports web, iFrame, mobile apps, and API integrations for seamless implementation.
• Cost-effective pricing: Charges only for approved verifications, helping businesses optimise costs.
• Human review oversight: Ensures accuracy with expert-led manual verification within 3 minutes

Pricing

iDenfy customises pricing based on business needs. Contact their sales team for a tailored quote.

What do the users say?

IDFy

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IDfy is a leading provider of identity verification solutions. It offers services such as KYC, KYB, employee background checks, fraud prevention, and digital onboarding. Since its founding in 2011, IDfy has conducted over 70 million verifications for 600+ clients across many industries.

Key features

• Comprehensive verification solutions: Offers customer verification, background verification, video KYC, and digital KYC.
• Risk & fraud mitigation: Uses AI-driven risk assessment to detect fraudulent activities.
• Integrated statutory database access: Connects with local databases for real-time, accurate identity validation.
• Versatile document handling: Supports multiple document formats and scripts for seamless onboarding.
• Incremental automation: AI-powered automation reduces manual intervention and improves efficiency.
• Time-bound outcomes: Guarantees timely verification results to streamline processes.
• Scalability & security: High-grade encryption and robust security features ensure compliance and large-scale implementations.

Pricing

IDfy offers flexible pricing based on business needs. Contact their team for a tailored quote.

What do the users say?

How to Choose the Best Identity Verification Solution for Your Business

A 2024 Regula report revealed that a staggering 95% of banking and fintech enterprises worldwide face identity fraud. Selecting the right IDV solution is no longer a compliance checkbox; it’s a strategic business decision with far-reaching consequences. And with global digital identity verification expected to be a $70 billion market by 2030, the stakes will only rise.

Choosing the wrong solution doesn’t just cost you money. It costs you trust, reputation, and scale. So, what should businesses be looking for when selecting the best ID verification platform? 

Let’s break it down:

Functionality & features

Today’s best ID verification platforms are more than document checkers—they’re intelligent systems powered by AI and automation. Look for solutions that provide OCR with high accuracy, facial recognition with liveness detection, real-time fraud scoring, and built-in reporting dashboards. You’ll always be one step behind if the solution doesn’t evolve with threats.

Look for an end-to-end solution

Any IDV solution’s goal should be one streamlined, auditable journey, not a patchwork of steps. Choose a comprehensive platform that can manage the full lifecycle, from onboarding to verification to compliance reporting. Ensure it supports workflow automation for faster processing, data validation against official sources, and compliance with local and global standards. 

Ease of use & onboarding

The best security is invisible to the user. Data shows that more than 25% of customers abandon onboarding if they find the verification process too complex. Choose solutions that offer a low learning curve for your internal teams and provide intuitive UX/UI for your customers. Supporting mobile-first and low-bandwidth environments is key, especially in a country like India.

Scalability & flexibility

Your IDV system should never gatekeep your growth. It’s crucial to pick a solution that can scale to handle more verifications with consistent performance. As your market expands, your system should offer modular pricing and be able to handle new ID formats, languages, and verification types.

Integration & compatibility

The right ID verification solution should fit seamlessly into your existing system, not create more work for your team. Prioritize platforms offering well-documented APIs, plug-and-play SDKs for web and mobile, and support for CRMs, ERPs, KYC/AML platforms, and even custom workflows. The faster it integrates, the faster your business can scale without friction.

Security & compliance

Trust is currency, and security is how you earn it. Robust security measures are essential, including end-to-end encryption, AI-driven fraud detection, and compliance with RBI, GDPR, and CCPA. Features like liveness detection, device fingerprinting, and regular security audits (ISO 27001, SOC 2) ensure data protection.

Customer support & reputation

Even the best platforms need human backup. Research customer reviews and ratings across G2, Gartner, or Capterra. Case studies relevant to your industry and scale can help assess the platform’s reliability.

Automate Business Workflows with AI-Powered Solutions

HyperVerge One is transforming business automation with AI-driven KYC, identity verification, and fraud prevention. Designed for fintechs, NBFCs, and enterprises, it provides seamless workflow automation to enhance security, efficiency, and compliance.

With its no-code workflow builder and customizable UI, businesses can easily integrate identity verification processes without complex development efforts. Deep image analysis, AI-powered forgery checks, and face de-duplication ensure fraud detection with unmatched accuracy.

Whether you’re looking to streamline digital onboarding or enhance fraud prevention, HyperVerge One delivers fast, scalable, and secure automation for modern businesses.

Discover how HyperVerge One can optimise your workflows. Book a demo today.

FAQs

1. What is Newgensoft?

Newgensoft is a business process automation and digital transformation platform that helps organisations optimise workflows, manage content, and enhance customer experiences. It offers solutions for document management, low-code automation, and AI-powered decision-making across various industries.

2. What are the best alternatives to Newgensoft?

Top alternatives include HyperVerge One (AI-driven KYC & fraud prevention), IDfy, Idenfy, Jukshio, Cashfree, Trulioo, and Jumio, each specialising in digital identity verification and compliance.

3. How do I choose the best business automation software?

Look for AI-driven automation, easy integration, security compliance, and strong customer support to match your business needs.